Refund Policy | AllBots

We want every ALLBOTS customer to get real value from their AI agent. This policy explains how payments, cancellations and satisfaction work. It is part of our Terms of Service.

1. Subscriptions are non-refundable

ALLBOTS plans are billed in advance each month. Payments, including the first month, are non-refundable, and we do not provide partial refunds or credits for unused time, unused minutes or unused features, except where a refund is required by law.

2. Not satisfied? Let us make it right

If your agent is not doing what you need, tell us. Give us the opportunity to fix it: we will review your setup, adjust your agent's script, voice, routing or integrations, and work with you until it performs as promised for your business. Most issues are resolved within a few business days.

To start, email legal@allbots.io with your account email and a short description of what is not working.

3. Cancel anytime

You can cancel your subscription at any time from your account settings or by contacting us. Cancellation stops future charges and takes effect at the end of your current billing period; your agent keeps working until then. There are no cancellation fees.

4. Billing errors

If you were charged in error (for example, a duplicate charge or a charge after you cancelled), contact us within 30 days of the charge and we will correct it.

5. Contact

Questions about this policy: legal@allbots.io.