Cookie Policy

Last updated: March 24, 2026

This Cookie Policy explains how ALLBOTS ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at allbots.io and use our AI voice agent platform. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to site owners.

Cookies can be "first-party" (set by us) or "third-party" (set by external services we use). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

We use three categories of cookies on our platform. The table below details each category, its purpose, and the specific cookies involved.

Essential Cookies

Required for the platform to function. These cookies enable core features like authentication, session management, and security. They cannot be disabled.

Cookie NamePurposeDuration
sb-access-tokenAuthentication session token1 hour
sb-refresh-tokenSession refresh and persistence7 days
__csrfCross-site request forgery protectionSession
cookie-consentStores your cookie preference choices1 year

Analytics Cookies

Help us understand how visitors interact with the platform by collecting anonymized usage data. This data helps us improve the Service.

Cookie NamePurposeDuration
_gaGoogle Analytics visitor identification2 years
_ga_*Google Analytics session state2 years
_gidGoogle Analytics 24-hour visitor distinction24 hours
ph_*PostHog product analytics and feature usage1 year

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness. These cookies may be set by our advertising partners.

Cookie NamePurposeDuration
_fbpFacebook Pixel for ad attribution3 months
_gcl_auGoogle Ads conversion linking3 months
li_fat_idLinkedIn ad attribution30 days
hubspotutkHubSpot visitor tracking for lead attribution6 months

3. How to Manage Cookies

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our site, a cookie consent banner allows you to accept or decline non-essential cookies. You can update your preferences at any time through the cookie settings link in our footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to block or alert you about cookies, or to delete cookies that have already been set. Note that blocking essential cookies may impact the functionality of the Service.

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and Site Permissions

Opt-Out Links

You can opt out of specific third-party tracking:

4. Third-Party Cookies

Some cookies on our site are placed by third-party services that appear on our pages. We do not control these cookies and their use is governed by the privacy policies of those third parties. Our primary third-party cookie providers include:

  • Google Analytics: Web traffic analysis and user behavior insights
  • PostHog: Product analytics, feature usage tracking, and session replay
  • Stripe: Secure payment processing (sets cookies for fraud prevention)
  • HubSpot: Marketing automation and lead tracking
  • Facebook/Meta: Advertising attribution and conversion tracking
  • LinkedIn: Advertising attribution for B2B campaigns

5. Similar Technologies

In addition to cookies, we may use similar technologies such as web beacons (pixel tags), local storage, and session storage. Web beacons are tiny transparent images embedded in emails or web pages that help us track engagement. Local storage and session storage allow us to store data in your browser for performance optimization. These technologies are subject to the same controls described in this policy.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via our cookie consent banner.

7. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

ALLBOTS Privacy Team

Email: privacy@allbots.io

You can also review our full Privacy Policy and Terms of Service.